Salary Competitive salary + equity
Location Mexico CityFULL_TIME
Consultant Adrian Mustre
Date posted 2 de julio de 20192019-07-03 2019-08-31 financial-services Mexico City Mexico City MX MXN 70000 90000 90000 MONTH Robert Walters https://www.robertwalters.mx https://www.robertwalters.mx/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png
A global fintech firm is looking for a Collection Manager to join their exciting business in a team leadership role in Mexico City.
About the role
As the Collection Manager you will be responsible for three core areas - the supervision of staff, minimizing losses and reporting and analysis.
The Collection Manager - Mexico City will be in charge of supervising a team of collections staff, and will be responsible for interviewing and hiring staff members, providing training, creating work schedules, filing time sheets, and performing any disciplinary action. You will observe and review employee interactions with customers to ensure all policies and regulations are being adhered to.
In addition, you will be responsible for minimizing losses for the company, through:
- Leading research, development and implementation of collection procedures that reduce the amount of delinquency encounter.
- Analysing customer accounts and authorizing various tactics such as extensions and write-offs to save the company money.
- Ensuring debts are recovered to deliver growth in the monthly results.
You will also report on the collection department’s progress and statistics, so this role requires knowledge of statistics and data analysis. The Collection Manager will also need to present information to corporate office and ensure all the company compliance is met.
You will have +5 years in a similar role supervising teams of 20 or more people. You will need previous experience working in the financial services industry in a collections department, and have a high proficiency in English, as well as a bachelor degree in accounting or finance.
This is an important role with great team leadership opportunities. Apply online today.