The role of the Customer Production Planning Manager encompasses complete responsibility for overseeing an effective and legally compliant Customer Planning operation within TlP/LOG in the automotive industry. This includes the management and oversight of skill development, process refinement, and tool implementation within the team in Toluca and the region.

Main responsibilities of the Customer Production Planning Manager (Toluca Based)

Customer Management (Customer Planning) in the Automotive industry

• Overseeing the process to ensure timely transmission of information and product transfers to customers.
• Supervising activities to ensure punctual fulfilment of customer requirements.
• Efficiently managing the processing of customer orders.
• Identifying and employing appropriate tools to assess fluctuations in customer orders.
• Managing processes to establish effective EDI communications with all customers.

Production Scheduling Management

• Directing the production scheduling process to ensure on-time achievement of target finished product quantities in line with confirmed customer demand.
• Managing the production scheduling process to optimize the utilization of resources, balance workloads, and level responsibilities across all areas.
• Maintaining ongoing communication with relevant contacts across all value streams to align on production schedules and their feasibility.
• Validating the feasibility of proposed production schedules by considering component availability and production capacity.
• Taking responsibility for achieving target values in finished goods inventory

Customer Logistics Oversight and Advancement

• Executing the integration of ED/PS/LOG and BU strategies pertinent to customer planning.
• Striving to meet plant-specific logistics objectives such as LIWAKS, TCT, TLC...
• Supervising and communicating pertinent Customer Planning Key Performance Indicators (KPIs) to stakeholders.
• Ensuring the enforcement of applicable policies, manuals, and Bosch standards.

Production Logistics Supervision and Enhancement

• Implementing the alignment of production scheduling with applicable ED/PS/LOG and BU strategies.
• Observing and relaying relevant Production Planning Key Performance Indicators (KPIs) to stakeholders.
• Guaranteeing the adoption of pertinent policies, manuals, and Bosch standards.

Key requirements to perform as a Customer Production Planning Manager:

• Bachelor´s Degree in Engineering or related fields
• Post graduate degree (preferred)
• Relevant experience (8+years desirable) with supply chain
• Customer and production planning experiences
• Experience in the Automotive industry is a must
• SAP knowledge
• Team leading experience (required)
• Business English to communicate with the main stakeholders is a must
• Disponibility to work in Toluca