Join a dynamic and innovative team at the forefront of revolutionizing the customer experience! We're looking for a passionate and experienced Technology Consulting Manager to join a top tech company.

Key Responsibilities:

• Lead and mentor a high-performing team of Technology Consultants.
• Oversee the delivery of diverse projects varying in size and complexity.
• Collaborate with leaders across different functions to develop multidisciplinary solutions.
• Design and implement scalable processes to exceed client expectations.
• Set up mechanisms for ongoing improvements in tools and ways of working.
• Maintain expert knowledge of our Experience Management (XM) Platform and other products.
• Collaborate with the Product team to provide real-world client insights that shape the Product roadmap.
• Develop strategies and partner with fellow leaders to meet ambitious hiring goals.

Key Requirements:

• 4-8 years of team management experience.
• 6-10 years of experience delivering large-scale projects.
• Deep domain expertise relevant to the team's work.
• Track record in managing project stakeholders, deliverables, and risks.
• Natural strategic thinker with strategic planning experience.
• Experience with conflict resolution and complex escalations.
• Bachelor's Degree (or International Equivalent), MBA, or advanced degree in a technology-related field preferred.
• Fluent in English and Spanish; Proficient in Portuguese is a plus.