Applications Engineer

APPLICATIONS ENGINEER Salary: Competitive and based on experience Location: Mexico City Keywords: Technical expertise, Product improvement, Dealer Network specialist development programme, Heavy Machinery

Our client (Building and Construction) is seeking a dedicated Applications Engineer to join their dynamic team. In this role, you will be the linchpin between Product, Engineering, and Sales Teams, providing technical expertise and application knowledge. (Heavy Machinery) You will work closely with Dealers and Customers to understand their needs and recommend the most suitable machine and configuration. Your insights will directly influence product improvement and development to shape current and future lineup. Additionally, you will lead our Dealer Network specialist development programme.

* Provide technical support and guidance
* Influence product improvement and development
* Lead Dealer Network specialist development programme

What you'll do:

As an Applications Engineer, your role will be pivotal in supporting various teams by providing your technical expertise. You'll work closely with Dealers and Customers, understanding their needs to recommend the most suitable machine and configuration. Your insights will directly influence product improvement, shaping the current and future lineup. Leading the Dealer Network specialist development programme, you'll ensure that dealers are well-equipped to offer the right products. Your ability to troubleshoot and resolve technical issues will play a crucial role in ensuring customer satisfaction.

* Provide technical support and guidance to Dealers and Customers on product applications and solutions.
* Collaborate with sales and engineering teams to develop tailored solutions for client needs.
* Conduct product demonstrations, training sessions, and technical presentations.
* Lead the Dealer Specialist Programme to ensure dealers are in right shape to offer the right products.
* Troubleshoot and resolve technical issues to ensure customer satisfaction.
* Stay up-to-date with industry trends and advancements to drive innovation.

What you bring:

The ideal candidate for this Applications Engineer position is someone who has completed a degree in mechanical, electrical or agricultural engineering. You have machine operation experience at a level required for demonstration and training. Your knowledge of product fundamentals enables you to provide effective training. Fluency in Spanish and English is essential for this role as it involves working closely with diverse teams. Lastly, you must be available to live in Mexico.

* Completed degree in mechanical, electrical or agricultural engineering
* Machine operation experience at the level required for demonstration and training
* Knowledge of product fundamentals to provide training
* Fluency in Spanish and English
* Availability to live in Mexico City

What sets this company apart:

Our client is a global leader in their field, known for their commitment to innovation, quality, and customer satisfaction. They offer a supportive work environment where collaboration is encouraged, fostering professional growth and career advancement opportunities.